Box Leisure: "The Cutting Edge of Leisure Careers"
FRONT OF HOUSE BAR/RESTAURANT MANAGER
Holiday Park | North East | Permanent | Full time
Hours: 45 hrs over 5 days
We are looking for a highly skilled and experience Front of House Manager to run the main restaurant within a complex on a highly renowned and successful holiday park. We are looking for a truly inspirational Manager who is focused on leading from the front and can demonstrate successes, achievements and high standards in driving and delivering a leading customer restaurant experience.
You will be responsible for:
The efficient operation, control and development of the Restaurant and Restaurant teams; ensuring a high standard of service is consistently delivered to customers.
Operating the restaurant in line with brand standards, food safety, and health & safety guidelines.
Effectively dealing with customer queries and complaints in the appropriate manner.
Ensure high levels of presentation are maintained both front and back of house, whilst preparing rotas to ensure adequate staffing levels.
Monitor, review and react to all feedback from available channels.
Promote the business through positive marketing strategies.
Deliver performance targets against budget, managing stock, margin and cost control whilst ensuring exceptional customer service.
Attract, recruit, and develop team members to be the best through coaching, training, and support.
Run team incentives to promote sales and ensure upselling is everyday practice.
Assist the Head chef in ensuring the food quality brand standards are met.
Regularly communicating with customers and team to ensure industry leading service levels are met.
Ensure the Health, Safety and Welfare of all team members, customers, guests, and visitors whilst on company premises.
Work in a safe manner, with due diligence towards yourself, with the team, customers, and public always.
Report accidents, incidents, and hazards regarding Health & Safety to your Manager immediately. You will have:
Food hygiene Level 2 and 3
Health and Safety and COSHH Training
Proven experience in commercial experience and business acumen
A customer focussed approach
Experience of leading and developing others
Strong communication and influencing skills
First Aid at Work What can we offer you?
Competitive rates of pay
Discretionary bonus packages
Fantastic team environment
25% discount on holidays for yourself, friends, and family
Stand-by breaks available at a discounted rate
Full uniform provided where necessary If you fit the brief for this role, please apply today or speak to Leisure