Customer Service Advisor

  • Job Reference: 620219161-2
  • Date Posted: 9 June 2022
  • Recruiter: RecruitAbility Ltd
  • Location: Buntingford, Hertfordshire
  • Salary: £20,000 to £25,000
  • Bonus/Benefits: 25 days holiday + bank holidays
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

Job Title: Customer Service Advisor

Location: Outskirts of Buntingford

Salary: £20,000 to £25,000 dependent upon experience

Term: Permanent

Our client is looking for a Customer Service Advisor to join their very busy, vibrant and friendly team working for a very well established and successful business set in beautiful and recently refurbed offices with ample parking. Our client offers excellent long term career prospects with certified training.

The role of Customer Service Advisor:

Taking incoming calls and helping customers with their queries
Replying to emails
Amending documents
Inputting information onto the system and managing the workflow
Answering the phones and dealing with enquiries
Chasing for information
Keeping customers updated and going the extra mile
To be considered for the role of Customer Service Advisor:

Previous office based customer service experience is essential
Excellent communication skills - both written and verbal
Excellent eye for detail
Well organised
Able to work with compliance
A banking/finance/accountancy or insurance background would be highly desirable
Confident and outgoing personality
Excellent computer skills - ie MS office
Able to create well written emails
Excellent team player
Hardworking with good work ethics
Friendly personality
Own transport is essential due to the rural locationThe package for the role of Customer Service Advisor:

Salary: £20,000 to £25,000 dependent upon experience
Monday to Friday 9am to 5pm
25 days holiday + Bank Holidays
Please apply online quoting reference 13132

This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency