Tempting Recruitment are working alongside our client, a Leading Finance Company, who are looking to recruit an experienced IT Manager to join their team based in the Grimsby area.
PAY RATE: Competitive + Bonus
WORK TYPE: Permanent
WORK PATTERN: Full Time
My Client is seeking to recruit an IT Operations Manager due to a restructure/reform of the IT Department.
You will be responsible for the day-to-day delivery of IT Support, Helpdesk, and the personnel of the
IT team, reporting to the IT Operations Director.
The duties and responsibilities of the role will include (not exhaustive):
Manage multiple programs, projects, and functions, including planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and service offerings.
Recommend, plan, and deliver new IT initiatives through collaboration with members of the IT Department and other departments to drive business efficiency and create new digital capabilities to improve end-to-end business processes and customer experience.
Lead, and be accountable for all local IT service delivery. In addition, evaluate how future and current systems can best be optimised.
Lead and Manage multi-IT disciplines teams - Business Applications such as customer portals, APIs, in-house CRMs and Helpdesk.
THE SUCCESSFUL CANDIDATE
The successful candidate will have the following skills and competencies:
Primary liaison between AFL operations and IT teams to deliver stable IT services, project execution and resource planning
Maintaining communication with department customers (both internal & external) in resolving issues, notifying service outages and changing deliveries in support of the IT systems.
Assisting with reported Incidents, including the installation, configuration, and ongoing usability of software in keeping with established IT standards and guidelines.
Testing and deployment of authorised software and managed services in keeping with IT standards.
Knowledge about general infrastructure capabilities including Network, Server Operation, IT services including HelpDesk and Desktop support, and information security to prevent threats and vulnerabilities
Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review.
HOW TO APPLY
Hit the APPLY button or contact Ashley Heath at Tempting Recruitment NOW