IT Support Technician

  • Job Reference: 620220132-2
  • Date Posted: 9 June 2022
  • Recruiter: Imperial Recruitment Group
  • Location: Leeming Bar, Yorkshire
  • Salary: £22,000 to £26,000
  • Sector: I.T. & Communications
  • Job Type: Permanent

Job Description

IT Support Technician

Salary: up to £26,000 per annum (depending on experience)

Location: Leeming Bar

Hours: Monday - Friday 08:30am - 16:30pm

Type: Permanent

Imperial Professionals are currently recruiting for an IT Support Technician working for a leading manufacturing site in Leeming Bar

Main purpose of the role:

Providing both first- and second-line support to business end users on a variety of assets, applications and general issues that will occur throughout any given day. Including PCs, laptops, tablets, handheld terminals, and printers.

Duties:

* Provide 1st & 2nd Line Support to End Users across the site.

* Routine checks and monitoring to ensure systems are operating effectively

* Liaise with IT suppliers regarding Requests/Incidents as appropriate.

* Implement solutions based on the projects that are assigned to you.

* Be proactive and propose improvements to the end user computer environment.

* Strong technical experience in the areas of end user computing and service delivery.

* Ability to communicate appropriately with IT users at all levels and IT suppliers

* Managing a busy workload of multiple and varied activities simultaneously.

* Balancing the workload of day to day tasks alongside project activities

* Continually learning and developing IT skills in both new and existing areas of knowledge

* Be customer focussed to ensure prompt, high quality IT support is available to the business when required

* Excellent communication skills both verbal and written with a clear telephone manner.

Requirements:

Experience in the following:

* PC Imaging

* Software Deployment

* IT Auditing Software

* Laptop Encryption

* Mobile and IP Telephony

* Basic Infrastructure Experience

For more information about this exciting opportunuity please get in touch with Imperial Professionals ASAP