TXM Recruit are looking for a Key Accounts Manager to work for a leading Supply Chain, Production Solutions business that deal within the Rail industry.
As a Key Accounts Manager you will take responsibility for retaining existing sales, identifying new business opportunities within an existing designated customer portfolio.
Ensure Health & Safety is maintained and upheld throughout all operations.
Develop and maintain the CRM database accurately and in a timely manner updating the business where necessary.
Support the maintenance and development of Customer Account Plans.
Attend regular operational reviews with the customer.
Production of agendas/minutes/information packs.
Generate and monitor account performance KPIs/Dashboard ensuring regular reports are circulated internally and issued to the Customer.
Resolving customer related issues/complaints and escalating where necessary.
Supporting the Business Development Manager to improve the customer engagement position.
Plan, prepare and support bid responses for your designated customers
Communicate new products and services to customers with a view to generate profitable sales.
Maintain extensive knowledge of current market conditions, and provide the Business Development Management Team with market activity feedback.
Provide information to the Business Development Manager to enable them to produce monthly reports.
Experience of working in a relevant environment with proven experience of account management
Business retention and sales and growth experience
Ability to sell and negotiate with closing and follow-up skills
Application of the highest ethical standards in all dealings and transactions
Can analysis and present data
Takes ownership of problems and initiates solutions
Monday - Friday, 37 hours per week
Pension and death in service provisions for employees in pension scheme
25 Days Hols (plus Bank Holidays)
Employee Assistance Programme (EAP)
Health and Wellbeing Initiatives
Employee offers and discounts from various retailers
Cycle to work scheme, recognition events and rewards
Free car parking
Hybrid working, up to 3 days in the office
If you are a Key Accounts Manager or in a role similar (handling clients and accounts) and are looking for a new opportunity, please click 'APPLY' and we will be in touch